Client Relationship Representative

Job DescriptionCaptura Hall is seeking a dedicated and dynamic Client Relationship Representative to join our growing team. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met with care, attention to detail, and consistent support. You will play a key role in client satisfaction and retention by building strong, lasting relationships.ResponsibilitiesAct as the main liaison between the company and its clientsProvide timely and accurate responses to client inquiries and service requestsIdentify client needs and coordinate with internal teams to deliver tailored solutionsMonitor client satisfaction and proactively resolve issues or concernsMaintain detailed client records and prepare regular updates and reportsAssist in client onboarding and ongoing engagement initiativesContribute to a positive client experience through professional and courteous communication