We are seeking a highly qualified, dynamic, and experienced individual to join the Debit Processing Service (DPS) Operations team as a Product Operations Manager. The ideal candidate is proactive, relentlessly curious, and passionate about driving continuous improvement. This role requires someone with a strong execution mindset, able to translate ideas into action, deliver results quickly, and maintain a high sense of urgency.The successful candidate actively seeks out opportunities for operational excellence, initiates and leads conversations across multiple teams, and consistently pursues innovative solutions to enhance productivity and customer satisfaction.  Key Responsibilities Operational Leadership & Execution: Proactively own and improve product operational activities, consistently seeking opportunities for automation and efficiency. Demonstrate an execution mindset by driving initiatives from concept to completion with urgency and accountability. Cross-functional Influence: Initiate and lead conversations across product, technology, client services, and other teams to align operational processes with organizational objectives. Confidently present recommendations and findings to VP-level and executive stakeholders. Continuous Improvement & Innovation: Relentlessly pursue opportunities to design, automate, optimize, and implement processes that enhance operational effectiveness, including incident management, release management, documentation, and billing operations, with a strong emphasis on increasing product team productivity. Documentation Excellence: Maintain high standards of documentation for operational processes, ensuring clarity, accuracy, and accessibility for all stakeholders. Data-driven Decision Making: Drive and maintain key operational metrics, leveraging data analysis to identify opportunities for improvement and inform strategic decisions. AI Enablement: Evaluate, enhance, and implement tools and solutions using Microsoft AI capabilities, including Copilot and AI Agent development, to support operational activities and drive efficiency and innovation. Continuous Learning: Embrace a culture of continuous learning and improvement by encouraging innovation and staying abreast of industry best practices.  This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.Visa will accept applications for this role until at least October 30, 2025.