Front Desk Customer Service Representative

At Alpha Print 247, we specialize in providing top-quality printing services with excellent customer support. We’re looking for an energetic and bilingual Front Desk Customer Service Representative to join our team! This person will be the first point of contact for our customers — friendly, organized, and ready to help.

Responsibilities:

Greet customers with a positive, professional attitude

Communicate clearly in English and Spanish (both verbal and written)

Assist customers with quotes, orders, and product information

Answer phone calls, emails, and assist walk-in customers

Process orders and payments accurately

Coordinate with the production team to ensure timely completion of jobs

Keep the front area neat, organized, and welcoming

Qualifications:

Bilingual (English & Spanish) required

Strong communication and people skills

Energetic, reliable, and customer-focused

Basic computer knowledge (email, POS systems)

Prior customer service experience preferred

Schedule & Pay:

Monday–Friday, 9 AM–10PM

How to Apply:

Submit your resume to [info@alphaprint247.com] or apply in person at

[Alpha Print 247]

8000 Harwin Dr suite 420, Houston TX 77036.