Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF and Customs Entry filingMaintain and update customer/importers profilesDetermine and track duties and taxes payable; process payments on behalf of clientsHandle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitionsEnsure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requestsNotify management of any customer complaints or entry discrepancies and provide suggestions to resolve issuesReview and distribute documentation to ensure regulatory compliance of participating government agenciesInteract with Customs and other government agencies as neededAdhere to regulatory compliance and procedures/productivity standardsSupport other team members with accounts and workload on day-to-day operationsAssist with the creation of client SOPsOther duties as requestedSalary: $27 - $31/yr. (DOE)