Maintenance Technician

Description and Qualifications

Join an Inspired Team in a One-of-a-Kind Setting

Step into a world of craftsmanship, natural beauty, and five-star hospitality at Blackberry, a Relais & Chteaux property nestled in the Great Smoky Mountains. As a Maintenance Technician, you’ll play a key role in preserving the charm and function of one of the country’s most celebrated resorts.

You’ll join a dedicated team that takes pride in excellence — ensuring every building, system, and space reflects Blackberry’s legendary attention to detail and care.

Why You’ll Love Working Here

Competitive Pay & Benefits

Competitive hourly pay, based on experience and skill level

Healthcare: medical, dental, and vision plans

401(k) with company match

Profit sharing opportunities

Paid time off for full-time employees

Career Growth & Development

Hands-on training in electrical, plumbing, and mechanical systems

Opportunities to work across multiple properties and special projects

Ongoing education and professional development support

Culture & Support

Trained leadership that values craftsmanship and teamwork

Recognition programs celebrating individual and team achievements

A collaborative environment that fosters learning and growth

Exclusive Perks

Employee dining and retail discounts

World Travel Program through Relais & Chteaux

Employee referral bonus program

Access to one of the most beautiful and inspiring work settings in the world

The Maintenance Technician is responsible for the inspection, service, and repair of a variety of building systems — including electrical, mechanical, HVAC, plumbing, and general interior and exterior components.

You’ll play an essential role in ensuring the property operates safely and efficiently, maintaining the comfort and satisfaction of guests and team members alike.

Key Responsibilities:

Perform preventive and corrective maintenance on buildings, equipment, and vehicles

Troubleshoot and repair electrical systems, including lighting, switches, outlets, and panels

Maintain plumbing fixtures and systems, including pumps, valves, and water heaters

Repair general building elements such as doors, locks, tile, and furniture

Perform light refrigeration and HVAC-related maintenance

Maintain clean and safe work areas during and after each project

Coordinate with vendors and other departments to resolve issues quickly and effectively

Safely operate company vehicles and maintain required tools and licenses

What We’re Looking For

High School Diploma or equivalent (vocational or technical training preferred)

In-depth knowledge of tools, mechanical operations, and repair techniques

Valid Driver’s License

Ability to lift up to 50 lbs. and work indoors or outdoors in varying conditions

Strong communication skills and a professional, dependable work ethic

A proactive problem solver who takes pride in maintaining excellence

About Blackberry

Blackberry Farm and Blackberry Mountain, Relais & Chteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry is an Equal Opportunity Employer.