Sales Engineer

The Sales Engineer is responsible for developing and executing sales strategies to drive business growth in the Power Generation sector. This includes identifying new business opportunities, managing key accounts, providing technical solutions, and ensuring alignment between customer requirements and company capabilities.Develop and implement strategies for growth defined with clearly mapped out opportunities for the short, medium, and long term.Establish strategic alliances with OEMs, cultivating long-term commitment and co-operation for mutual benefit and added value.Establish and maintain contracts and contacts across the Region appropriate for the successful and profitable management of the Region.Prepare Sales plans and maintain a high level of forecast accuracy with monthly planning and reporting.Attend to all incoming telephonic and e-mail enquiries, giving special attention to technical and commercial matters as well as provide customer support.Process and coordinate orders with the CST to ensure that the customer receives their complete order by the required date and to the correct specification.Keep abreast of new developments in the Power Generation market as well as competitor activities.Develop and maintain the customer relationship management (CRM) database that accurately tracks projects, opportunities, orders, and sales.Create and maintain the customer/sales database (plant surveys) as well as prices and contracts.Create a strategic marketing and communication plan, including workshops & trainingAssist the finance department in resolving payment issues.Prepare and achieve annual orders and sales budgets for assigned accounts.Provide technical support as a Sales Engineer by assisting with on-site installation requirements, coordinating between customers, OEM, and internal teams to ensure installations are completed safely, efficiently, and in compliance with company standards.Root cause analysis, failure mode assessment, recommendations, and reporting.Actively promote the complete John Crane product range, including mechanical seals, couplings, filtration systems, and reliability services, with a focus on identifying upgrade opportunities and enhancing customer performance.