Head of Growth – SME Card-Linked Loyalty

About the Role

We’re looking for a hands-on, entrepreneurial growth leader to scale our SME card-linked loyalty product — a first-of-its-kind solution that lets small businesses offer loyalty directly through their customers’ bank cards. This is a rare opportunity to build the full growth engine — from acquisition to onboarding to long-term customer success — behind one of the most exciting fintech products in the market.What You’ll Own

Full ownership of SME growth — from strategy through execution.

Lead channel partner integrations, commercial models, and joint go-to-market plans.

Drive digital lead generation with marketing to deliver consistent, high-quality inbound volume.

Build, lead, and inspire a high-energy telesales and onboarding team focused on conversion and retention.

Partner closely with operations to streamline onboarding and support processes — finding fast, efficient ways to service customers and create tight feedback loops.

Work hand-in-hand with product to translate customer feedback and partner insights into product improvements and new features.

Ensure our sales pitches, scripts, and materials evolve daily based on insights from customers, data, and the team.

Develop pricing models and partner revenue-share structures that balance rapid growth with sustainable margins.

Test new distribution ideas — including a potential field-agent model — to extend reach.

Manage acquisition efficiency across all channels, with a sharp focus on CAC, payback, and retention.