Administrator

PRIMARY RESPONSIBILITIESPerform administrative duties and assistance to the Commodity Coordinator, Inspectors and Customers.SPECIFIC RESPONSIBILITIESGeneral Ensure adherence to Standard Operating proceduresEnsure adherence to the company Code of EthicsEnsure all duties are performed in accordance with accepted service delivery standardsMaintain quality, efficiency and confidentiality servicesLiaise with and assist Commodity CoordinatorPerform any other reasonable tasks as assigned by the direct line managerAdministration (any of the following as assigned and trained) Liaison with customers via telephone or email. Ensure all messages are conveyed to relevant staff.  Assist with sample registrationMaintain hard copy Sample Register Sample handling and distribution of results (any of the following as assigned and trained) Ensure prompt and efficient handling of samples per applicable procedure Attend to operational matters related to work in progress at sample reception and new instructions received from customers / Operations manager. Typing of test reports, emailing of results to customers, manual and electronic filing of job and/or test reports. Quality & Health & Safety System Adhere to all quality and safety requirements of the SGS management system. Actively participate in safety-related activities. Always wear appropriate protective clothing. Adhere to all relevant HSE procedures and protocols. Keep workplace and equipment neat and tidy. Report deviations and communicate instructions to improve and maintain the quality system. Specific AuthoritiesCease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.