IT Assistant Manager

IT Assistant ManagerAs the IT Assistant Manager at Hawar Resort by Mantis, you will support the efficient operation of the resort's IT infrastructure, systems, and networks. You will assist in overseeing system installations, upgrades, maintenance, and troubleshooting, while ensuring smooth daily operations. Working closely with the IT Manager, you will provide technical support, guidance, and collaborate with all departments to enhance guest experience and operational efficiency through technology. The ideal candidate will demonstrate strong technical knowledge, problem-solving skills, and the ability to support IT leadership within a luxury hospitality environment.What is in it for you:Engage in conservation efforts and help preserve wildlife.Enjoy sustainable adventures with exclusive rewards.Celebrate locality and heritage in a vibrant community.Advance your career with global development opportunities.Drive change through impactful social initiatives.Collaborate with a passionate, innovative team.Key Responsibilities:Systems Support & Improvement: Assist in analyzing current IT systems and recommend upgrades or improvements to meet operational needs.Systems Development & Implementation: Support in supervising the installation of hardware and software systems, ensuring compliance with resort and brand standards.Testing & Troubleshooting: Conduct system tests, provide troubleshooting assistance, and ensure quality assurance.Data Security & Recovery: Assist in implementing safety procedures, data protection strategies, and recovery plans.Documentation & Compliance: Help in preparing user manuals, policies, procedures, and safety protocols.Cross-Department Support: Work with other departments to provide IT support and enhance resort operations through technology.Project Support: Assist in ensuring installations, maintenance, and upgrades are completed on time and within budget.Task Coordination: Help prepare work schedules, track tasks, and assist in managing IT-related budgets.Continuous Learning: Stay updated with industry trends and participate in refresher trainings.