Summary:
The Automation Project Manager is responsible for managing moderate to high complexity project business by placing orders, tracking shipments, and billing the customer correctly. The Automation Project Manager owns the relationship with the customer, manages relationships with sales and vendors, and is responsible for maintaining clear and timely communication throughout the project. In addition, is responsible for providing input and executing the strategic initiatives which further advance the Automation Project Management Organization.
What You'll Do:Provide a trustworthy and valuable customer experience through proactive communication, understanding each project’s unique needs, and improving execution with every projectProactively add value to both the quotation and project execution processBe an integral part of the sales team by growing customer relationships through trust in executionDevelop relationships with internal customers and suppliers in order to develop extended teams that can solve complex problems togetherOwn the communication channel on any project (and be able to explain why this is essential for the success of any project)Responsible for understanding freight and incoterms, as well as a basic understanding of terms and conditions risk in order to assess project riskRead through all Purchase Orders to get an understanding of requirements and makes sure terms and conditions are in alignment with the region’s strategic and financial goalsCoordinate with vendors, customers, and sales teams on pricing, order placement, claims and returned goods, and account management to ensure we are meeting customer expectationsProactively seek alternative methods to deliver the project on time and within budgeManage all aspects of medium to high profile/complex projects including delivery schedule, scope and/or scope creep, and financial successBe responsible for organizing all project documentation such as O&M manuals, Test Reports, submittal packages, and Certificates of ComplianceOther duties as assigned