Customer Service Liaison

Job Description:

We are seeking a highly motivated Customer Service Liaison to join our team. The ideal candidate will serve as the primary point of contact for our clients, ensuring a seamless and professional experience. This role requires excellent communication skills, problem-solving abilities, and a dedication to fostering strong client relationships.Responsibilities:Act as the first point of contact for client inquiries via phone, email, or in-person meetings.Address client concerns promptly and professionally, providing accurate information and solutions.Maintain detailed records of client interactions and follow up as needed.Collaborate with internal teams to ensure client needs are met efficiently.Identify opportunities to improve customer service processes and contribute to overall client satisfaction.