Senior Industry Advisor (Payments)

The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads. The Senior Industry Advisor is a specialist role at the heart of Endava’s business strategy. This role demands an individual who brings deep industry expertise, an extensive industry network, and robust client engagement skills to bolster Endava’s credibility and assist in business development. A Senior Industry Advisor acts as a catalyst, using their knowledge to open doors and help seal deals with new and existing clients.This individual must possess both a breadth and depth of knowledge and relationships in payments, across all form factors (card issuing, merchant acquiring, ACH, Wire, Instant Payments, et al) and all stakeholder groups (merchants, business, processors, banks, et al). Responsibilities:Client Engagement & Business DevelopmentForge strong relationships with prospects and clients within the industry, translating their unique needs into bespoke opportunities for Endava.Build and maintain C-level executive trust, affirming Endava’s commitment to solution excellence.Engage with clients and industry bodies to fortify Endava's presence as a thought leader.Support business introducers and account teams with expert insights to drive new business opportunities.Collaborate with sales and marketing to create compelling go-to-market strategies that resonate with industry trends.Internal Collaboration & EnablementCollaborate closely with sales, delivery, and technical teams to drive Endava’s industry-specific strategic initiatives. Provide internal teams with industry-specific training and workshops to enhance delivery and capability.Utilise industry insights to influence internal strategy, shaping how Endava addresses current and future industry challenges. Act as a strategic advisor for internal teams, guiding them through complex industry-related challenges.Facilitate cross-industry dialogue and learning through internal roundtables and knowledge swaps. External Representation & Networking Serve as an industry face of Endava, contributing to industry events, online content, and media engagements. Represent Endava at conferences, seminars, and industry events, enhancing the company's network and influence. Participate actively in industry consortium, building relationships that translate into business opportunities. Extend Endava’s reach by connecting with external SME networks and leveraging those relationships. Insight & Opportunity Cultivation Utilize customer satisfaction assessments and market research to identify new avenues for business growth. Provide expert guidance on technology implementations, best practices, and industry-specific trends to clients. Share and exchange actionable insights with product and engineering groups to inform Endava's service offerings. Support the ecosystem of partners and vendors, enriching Endava’s value proposition through collaboration. Champion the development of Endava’s capabilities in the industry, identifying skills and technologies for investment. Oversee advisory roles within project governance, prioritizing contributions to pre-sales and strategic planning.Industry Knowledge & Thought LeadershipMaintain an in-depth understanding of the Payments Industry, staying abreast of all relevant trends and dynamics.Spearhead the creation and dissemination of white papers and industry trend analysis to showcase Endava’s expertise. Maintain this insight in a robust internal repository for sharing across the industry.Continuously innovate and improve Endava’s industry-specific offerings, ensuring they resonate with market demands.Conduct industry briefings and knowledge sharing sessions to keep both clients and internal teams informed.Curate content for Endava's 'industry university,' providing educational resources for continuous learning.