Front Desk / Patient Relations Superstar – Medical Office (Manhattan)

We are a busy, modern medical practice in New York City looking for the perfect customer service professional — someone who can connect with patients, make them feel welcome, and ensure every visit ends on a positive note.

If you’re friendly, confident, and have a natural ability to schmooze, calm, and charm, we want you on our team.

What you’ll do:

Greet and engage with patients (in person and by phone)

Handle scheduling, questions, and small issues with empathy and professionalism

Ensure patients feel cared for and supported throughout their visit

Help resolve any conflicts calmly and positively

Work closely with our medical team to keep everything running smoothly

What we’re looking for:

Strong communication and people skills — the ability to build trust and make patients smile

A calm, professional presence even when things get busy

Reliability and a genuine love for helping others

No medical experience required — we will train the right person

Details:

Full-time

Pay based on experience, we are willing to pay above market for ther right candidate

Friendly and supportive team environment

If you’re the type of person who brightens a room and loves making people happy, this is the place for you.

To apply:

Send us a short message introducing yourself and explaining why you’d be a great fit.