Benefit Enrollment Specialist

Key Responsibilities

 Educated individuals on the ICHRA model and help them enroll in Individual and

Family Insurance plans.

 Guide employers and employees through the ICHRA enrollment process,

providing clear and supportive assistance using our platform.

 Respond to inbound phone inquiries and make outbound follow-up calls to

prosecutive members.

 Use a consultative approach to assess needs, present plan options, overcoming

objections, and complete enrollments over the phone.

 Accurately document all interactions and outcomes in the tracking system to

ensure reliable records and follow-through.

Foundations for Success

 High school diploma or equivalent required.

 Minimum 2 years of experience in insurance consulting, customer service, or

account management.

 NYS Life, Accident & Health License (or ability to obtain within 15 days of hire);

additional state licenses as needed.

 Working knowledge of health insurance plans (Individual/Family); familiarity with

NYSOH, Healthcare.gov, and ACA is a plus.

 Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

 Strong relationship-building and communication skills with a customer-first

mindset.

 Self-motivated and collaborative, with a positive, approachable attitude.

 Detail-oriented, highly organizes, and able to work efficiently in an agile

environment.

Full Time, First Shift, Mondays to Fridays. Call John at 716-309-9957