Specialist, Programmatic Sales Operations

The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. We are currently seeking a Programmatic Digital Specialist to support the team with deal health monitoring, pacing and reporting for campaigns across the NBCU and Peacock Programmatic portfolio.  The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.   Responsibilities:Reporting to the Sr. Manager, Programmatic Deal Health Operations, the person in this role will:Pull campaign delivery data on a daily basis and calculate the Pacing % for all active PG and Upfront PMP deals to be shared with key stakeholders.Conduct a detailed analysis of any under-performing deals and identify errors that need to be corrected or optimizations that need to be added in order for the placement to deliver on schedule.Escalate any issues to Ops, Planning or Freewheel as required in order to correct any errors due to creatives, audience segments or bid level errors.Build professional relationships with internal and external customers.Collaborate with other teams in the Programmatic umbrella, such as planning, sales and analytics to meet customer needs.Gather campaign delivery data on a weekly and monthly basis via internal reporting tools to limit revenue at risk.Complete custom reporting requests for clients and internal troubleshooting purposesAssist troubleshooting manager.Provide QA support for Programmatic deals scheduled to go live and ensure they have been set up correctly.Handle any ad hoc requests that may surface in a timely, efficient manner.