Operations Support Technician

Position: Operations Support Technician

Status: Full-time

Department: Quality/Shipping and Receiving

The primary responsibilities of the OST team member are to fill in for various roles within the production area, often as a substitute for absent employees. The primary purpose of this position is to maintain smooth operations across different departments.

Duties and Responsibilities

Perform physical inspections for assemblies fabricated by the Production team

Review assembly paperwork and manufacturer documentation to ensure compliance and accuracy

Perform visual inspections and take measurements of received goods

Perform shipping inspections to ensure compliance with customer requirements

Review customer parts and paperwork for accuracy during the shipping approval process

Invoicing customer orders that are ready to ship

Coordinate pickup and delivery with carriers via phone and email

Labeling and packaging customer orders

Organizing, filing, and scanning shipping and receiving paperwork

Put away and/or retrieve parts as needed to fulfill customer orders

Counting parts delivered by suppliers

Perform other duties as needed

Skills

Ability to take direction, meet targets and work efficiently under a supervising authority

Must be extremely detail oriented

A motivated worker who can handle delegated tasks autonomously

Should have strong interpersonal and communication skills

Desire to help in various functions of production to assist the team in meeting their goals

Education and Qualifications

High school diploma or a GED

Experience of 2+ years with aerospace or in a warehouse/production environment is preferred

Must be able to participate in team meetings and work in a team environment to achieve company goals

Must be able to use telephone conferencing, e-mail, shared computer files, and other information and communication tools

Proficient with MS Office and computer functions

Must have the ability to work in a dynamic time-sensitive environment with multiple priorities

Physical Demands:

The employee must be able to sit or stand for extended periods with periodic breaks. Employee may frequently stand, stoop and/or walk and lift and, move up to fifty pounds. Employee must have the ability to remain calm under pressure and stress.

Work Environment:

The employee will normally work in a dynamic production and office environment. The noise level in the work environment ranges from quiet to moderate.