Customer Service Representative

To apply for this job, follow this link https://app.smoothhiring.com/candidate/apply-job/FAR0036-F6DE?ps=clp

About Our Client:

Farris Brothers, Inc. is a Distributor of Fishing and Hunting products covering the Southeastern United States. Our primary customer is the Independent Retail Dealer ranging from the large full-line sporting goods stores to hardware stores, marinas, tackle shops, feed & seed stores, etc. Our sales force is comprised of 9 outside sale reps covering all of Mississippi, Louisiana, Alabama, Georgia and Tennessee as well as East Texas, Southern Arkansas, and North Florida. In addition to our outside sales force, we have 4 in-house Telemarketers covering primarily the Midwest, Northeast and Southern Florida. The traveling Sales staff are supported by an in-house Customer Service team.

Responsibilities

Answer inquiries and provide information about goods & services

Answer phones Data Entry Investigate customer complaints

Process customer requests Update customer accounts Education

High School Diploma (or equivalent) Skills Basic computer skills

Effective time management

Evaluates situations effectively

Excellent communication skills

Good listening skills

Service Orientation

Shows empathy under all circumstances

Compensation: $15+ per hour

Position :Type Full-Time

Benefits: 401K 80% Paid Major Medical / Dental Insurance One Week Paid Vacation 5 Paid Holidays

To apply for this job, follow this link https://app.smoothhiring.com/candidate/apply-job/FAR0036-F6DE?ps=clp