Network Technician

Network Technician typically installs, configures, maintains, and repairs network and computer systems. This includes hardware, software, and peripherals, as well as troubleshooting issues and providing technical support to users. They may also be involved in network security and documentation.

Network Technician is responsible for providing technical support related to network infrastructure and computer systems. This includes installing, configuring, troubleshooting, and maintaining hardware, software, and network components. They also play a crucial role in ensuring the security and efficient operation of the network. Will be working directly for an engineer that is very knowledgeable for direction and problem solving of issues.

Responsibilities:

Installation and Configuration:

Installing and configuring network hardware (routers, switches, servers, etc.), computer systems, peripherals, and software.

Troubleshooting:

Identifying and resolving network and computer-related issues for users. This may involve diagnosing hardware and software problems, network connectivity issues, and other technical challenges.

Maintenance and Repair:

Performing routine maintenance on network and computer systems, including hardware upgrades, software updates, and preventative maintenance tasks.

Network Security:

Implementing and maintaining network security measures, such as firewalls, intrusion detection systems, and access controls.

Technical Support:

Providing technical support to users, including answering questions, providing training, and resolving issues.

Staying Up-to-Date:

Keeping up with the latest technologies and trends in networking and computer systems.

Collaboration:

Working with other IT professionals and users to ensure the smooth operation of the network.

Skills and Qualifications:

Technical Skills: Strong knowledge of networking concepts, hardware, software, and operating systems.

Troubleshooting Skills: Ability to diagnose and resolve technical issues effectively.

Communication Skills: Ability to communicate technical information clearly and concisely to both technical and non-technical users.

Problem-Solving Skills: Ability to analyze problems and develop effective solutions.

Organizational Skills: Ability to manage multiple tasks and prioritize effectively.

Customer Service Skills: Ability to provide excellent customer service