Senior Operations Training Specialist

20 Oct 2025
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The Activation Specialist is responsible for facilitating the rollout of strategic operational initiatives across the Domino’s U.S. system. This role blends program management, cross-functional alignment, and training support to ensure franchisees, field teams, and store operators are equipped to adopt and sustain new programs, technologies, and standards. This role focuses on facilitating and delivering training ensuring they are implemented effectively and consistently across the system.

Main responsibilities(50%) Field & Regional Support 

    Act as a primary point of contact for assigned Regions, supporting the facilitation of training tied to national and local initiatives.

    Deliver facilitated sessions at rallies, DMA meetings, and regional workshops.

    Provide hands-on support and troubleshooting in the field during rollouts to ensure smooth adoption of new programs or technologies

    Maintain a structured feedback loop from franchisees, consultants, and field leaders, ensuring system needs are heard and acted upon.(30%) Facilitation & Training Delivery

    Facilitate the delivery of training materials and resources created by cross-functional partners, ensuring content is understood, actionable, and adopted in the field.

    Lead webinars, workshops, and field sessions to drive consistent execution of strategic initiatives.

    Serve as Subject Matter Expert (SME) during rollouts by gaining deep knowledge of assigned programs and coaching franchisees and consultants on best practices.

    Partner with franchisees, consultants, and regional leadership to reinforce Domino’s approved training systems and ensure alignment with operational standards.

    Actively gather participant feedback during training sessions to share with content creators and improve relevance and effectiveness.(20%) Project Leadership & Activation Support

    Drive field execution of initiatives by ensuring training delivery translates into consistent adoption and operational results.

    Coordinate with cross-functional teams (Operations Innovation, OIS, IT, Marketing, Finance, Supply Chain) to ensure training resources are delivered and deployed on time.

    Travel to pilot markets and early adoption stores to facilitate training, gather insights, and provide feedback to initiative owners.

 

  • ID: #54692472
  • State: Michigan Ann arbor 48103 Ann arbor USA
  • City: Ann arbor
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2025-10-20
  • Deadline: 2025-12-19
  • Category: Et cetera
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