Assistant Mgr

Job brief

We are launching a revolutionary new software this quarter that will fix everyone’s credit automatically. We currently hold all three credit industry records, and our CEO wrote the algorithm for credit restoration. We are looking for an Office Manager to organize and coordinate administration duties and office procedures for our credit business and help us transition to a major corporate. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and customer satisfaction.

Responsibilities

Office manager duties and responsibilities include managing departments, collecting customer payments, maintaining customer CRM, social media, website integration, and providing general administrative support to our employees. Previous experience as a Front Office Manager or Office Administrator is required also paralegal or legal experience would be an advantage. A successful Office Manager should also have experience with a variety of office software (email tools, spreadsheets, and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

Serve as the point person for office manager duties including:

 Client Maintenance

 Customer Service

 CRM

 Social Media

 Hiring

 HR

 Accounting Functions

 Non-Profit Experience

Organize the office

Maintain the office

Update and maintain office policies as necessary

Organize office operations and procedures

Coordinate with IT and Legal department

Ensure that all items are invoiced and paid on time

Manage contract and price negotiations with office vendors, service providers and office lease

Manage office G&A budget, ensure accurate and timely reporting

Provide general support to visitors

Assist in the onboarding process for new clients

Address employees’ queries regarding office management issues

Liaise with facility management vendors

Plan in-house or off-site activities

Requirements

Proven experience as an Office Manager, Front Office Manager or Administrative Assistant

Knowledge of Office Administrator responsibilities, systems and procedures and AI

Proficiency in MS Office (MS Excel and MS Outlook, in particular), QuickBooks, Compliance

Hands on experience with office machines

Familiarity with email scheduling tools, like Email Scheduler and Boomerang

Excellent time management skills and ability to multi-task and prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills in a fast-paced environment

A creative mind with an ability to suggest improvements

Degree; additional qualification as an Administrative assistant or Secretary will be a plus