Client Service Associate

We are seeking a dedicated and detail-oriented Client Service Associate to join our team in Boston. In this role, you will serve as a key connection between our clients and internal departments, ensuring smooth communication, timely updates, and exceptional service delivery. This is an ideal position for individuals who thrive in a professional setting, enjoy problem-solving, and are passionate about enhancing the client experience.ResponsibilitiesAssist clients by providing accurate information, timely support, and proactive service solutions.Maintain strong communication with internal teams to ensure seamless coordination of logistics tasks.Prepare and update client records, documentation, and service reports with high attention to detail.Monitor ongoing deliveries, identify potential delays, and provide solutions to maintain client satisfaction.Handle inquiries with professionalism and ensure all client needs are addressed efficiently.Support administrative and operational tasks to enhance overall service quality.