Members of the Metrology team support processes for laboratories at Viracor with a focus on maintaining CLIA, CAP and NYDOH, GxP accreditation by using and maintaining procedures and software or other methods to perform, train, document, assist others to ensure complete and appropriate documentation of required tasks and records. The Laboratory Metrology Technician (Tech) is responsible for conducting and documenting cleaning, calibration, preventive maintenance functions, and documenting excursions from expected performance as outlined by management in the laboratory areas.Laboratory Metrology Technician responsibilities include, but are not limited to, the following:Level I –Perform and/or assist with instrument maintenance such as plate readers and washers, liquid handling equipment, front end lab automation equipment, centrifuges, balances, etc.Responsible for performing and documenting cleaning of the laboratory areas and equipmentPerform periodic maintenance and cleaning on ULT freezers, refrigerators and cryostorage equipment.Maintain cleaning and maintenance records as requiredInstrument calibration activities and documentation including environmental monitoring system and laboratory equipment as directed (Pipettes/Temperature probes)Respond to and document environmental alerts, ensuring documentation of actions taken/escalate as neededInstrument power cycles/UPS maintenance as requiredInventory management and upkeep of pipettes including supplying backups and replacements as requestedMaintain proper records in equipment tracking software by documenting actions and maintaining schedule of required activitiesAdministration duties within the department and investigation activities which includes providing documentation as requested by internal or external auditorsObtain and maintain proficiency in software programs or tools used in departmentSupport development of system and process improvements that would enhance compliance to requirementsAdhere to all quality and safety standards, as well as ensuring compliance with all applicable regulatory agenciesAdhere to policies and protocols in the laboratoryWork closely and communicate with other laboratory associates to complete daily activities efficientlyRepresent department and the organization favorably and in accordance with established company standards and associate attributes at all timesOther duties as assigned by managementLevel II –Fully meets the responsibilities of Level I plus the following:Highly proficient in multiple processes managed by the departmentAble to train, assist users or clients with questions and/or issues, participate in validation of updatesProvide training and orientation of testing personnel as directed (pipettes and environmental monitoring)Maintenance of Laboratory equipment schedules, including management of calibration/maintenance tracking program/software, temperature monitoring system, and pipette calibration program, ensuring that calibrations are correct and current.Understand and demonstrate proficiency with quality monitoring activities such as quality indicators and quality reporting related to equipment and monitoring such as KPIs for Quality MeetingCommunicates Metrology area needs to Facilities, Testing and Manufacturing personnelContacts suppliers/vendors as requiredParticipate in data reporting, internal or external client reports as requested, using Excel or other software utilized for reporting, trending, and trackingParticipate in continual quality improvement projects company-wideParticipate in creation/revision of SOPs and training materials for the department as required and ensure policies and procedures are monitored and updated to include regulatory changesOther duties as assigned by managemen