Auto Technician / Mechanic

Job Summary: The Technician is primarily responsible for conducting basic vehicle diagnostics and 

performing routine vehicle repair and maintenance services in accordance with company standards and 

manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, 

through effective communication of vehicle issues and proposed solutions, as well as consistently meeting 

guest expectations for time commitments and quality. 

Essential Functions:

Perform basic vehicle diagnostics to properly identify required repairs

Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, 

documenting and communicating additional needed services and repairs; Audit courtesy 

inspections performed by the General Service Technicians 

Assist in inventory management to include pulling tires and parts, unloading and stocking 

inventory; utilize company truck to pick up inventory as needed

Assist with all general store duties, ensuring the store is in excellent condition and maintained to 

Monro standards for cleanliness and consistently in guest ready condition

Consistently perform service(s) in accordance with Monro’s safety standards including but not 

limited to Monro’s Wheel Torque, Oil safety and compliance procedures

Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our 

dedicated test drive routes, while maintaining all local traffic and safety laws

Understand and adhere to company policies and procedures, OSHA standards all safety and 

environmental codes and industry regulations including consistent use of always required personal 

protective devices including but not limited to approved Safety Glasses

Maintain technical knowledge and capabilities to ensure proficiency through the timely completion 

of all required Monro University training courses and modules

Operate, utilize and maintain all equipment in a safe manner in accordance with Monro and 

equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.

Perform other duties as assigned and required.

Management Responsibility: 

The Technician is an individual contributor to the team and operates under the general direction of the 

Store Manager.