What you get to do in this role:Be a business partner to Global Partnership leadership teamShape the strategy of the business, and strategic guidance in best practices of business operations influencing peers and cross functional teams.Own the operating plan for the business and track results and trends through KPIs and ongoing business reviews.Scale the Service Provider Route to Market, including Consulting & Implementation partners, and Managed Services Partners.Support the strategic Global Partnerships Assist with forecasting, budgeting, and three-year strategy development.Manage and drive special strategic projects and cross functional initiatives.Identify and implement ways for the business to run more efficiently.Drive the operational cadence of a cross-functional leadership team.Scope and DeliverablesStrategic Leadership & Business PartnershipBe a business partner to Global Partnership leadership team, providing insights to help shape strategy and influence peers and cross-functional teamsLead and manage the operational strategy & roadmap for Global Partnerships GTM and internal business processesStructure and lead key strategic initiatives, establish and track KPIs, and develop best practices in support of Global Partnerships GTM strategyAct as a thought leader and business partner, providing strategic and operational direction and innovative solutionsForecasting, Planning & PrioritizationLead the forecasting process to support Global Partnerships and Service Provider GTM business, implement methodologies/tools to improve accuracyResponsible for all aspects of GTM reporting, process optimization, quota and territory planningDevelop prioritization process & manage planning cycles for Global PartnershipsCollaborate with leadership to design and develop effective sales compensation plans aligned to GTM business objectivesData, Analytics & Performance MeasurementLeverage data and analytics to optimize partner operations and Global Partnerships GTM initiativesDevelop and implement strategies to measure and analyze Global Partners business operational metricsPartner with Finance team to measure the effectiveness of partner investments/programs and optimize for impactOperations Optimization & EnablementProactively identify and implement processes/reporting that simplify, standardize, and enable operational excellenceImplement best practices and technology solutions to streamline operations and improve business effectivenessPartner with key stakeholders and field to develop rules of engagement and operating guidelines for working with partners, enabling internal teamsGovernance & ComplianceCreate policies and processes to ensure partner business exceeds legal and finance compliance requirementsStakeholder Engagement & CommunicationKeep a pulse on the business, regularly preparing and presenting reviews to senior GTM leadership, communicating initiative progress, dependencies, and recommendationsLiaise with core process, systems, BI, and IT teams to align priorities, resourcing, and project management