Account Manager I (Remote)

This Account Manager I position is a pivotal part of our digital campaign success. This role will support our team by providing coordination, logistical and admin support for our campaigns to maximize value and results for our client’s campaigns and growth for our company. Through strategic execution and project management, the Account Manager will ensure continuous campaign coordination support for campaigns to deliver as expected, from launch to landing.KEY DUTIES/RESPONSIBILITIESResponsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities.Respond to customer requests and inquiries regarding current and future work. Resolve issues that may arise during the production of customer products.Analyze reports and data to identify revenue and cost containment opportunities.Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs.Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives.Responsible for collecting, reconciling and submitting client-provided campaign assets.Owns report creation across products and campaigns.Sets up dashboards for assigned accounts/campaigns.Assists with gathering final campaign insights and measurement results.Participates in account strategy and campaign-related brainstorming sessions and research projects.Responsible for assigned-accounts’ IO creation and approvals.Creative oversight.May be involved in specific customer projects as assigned by sales management.Performs other related duties and participates in special projects as assigned.