First/Second line IT support for company internal users and contractors;Installing, configuring, and troubleshooting user laptops, workstations, printers, mobile devices, and other office IT equipment;Administering Windows, MAC, Linux operating systems on user devices;Managing user device environment using user device management tools;Creating and managing user accounts in Okta, AD, Azure AD, o365, and other systems;Physical network-related tasks (patching, device installation, ports assignment);Server and network equipment installation and maintenance, cable patching in data centers and server rooms;Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning;Working closely with the facility and security teams to resolve security issues;Constant development and improvements of local IT infrastructure;Providing IT assets management according to internal procedures;Providing service/system operations and regular/ad-hoc maintenance to ensure fulfilment of service availability and security requirements;Timely incident resolution, escalation to third party suppliers and problem analysis and resolution;Provisioning system updates and deployments according to respective internal procedures;Performing other duties, as asked by the manager, which are related to this position or IT infrastructure;Logistics, manage inventory and equipment between locations.