Account Representative

Job DescriptionCaptura Hall is seeking a driven and results-oriented Account Representative to manage client relationships, maintain account health, and support business development goals. You will act as the primary point of contact for assigned clients, ensuring satisfaction and identifying opportunities for growth. This role requires strong communication, problem-solving, and organizational skills.ResponsibilitiesServe as the main liaison between the company and assigned clientsManage, update, and monitor client accountsEnsure timely resolution of client inquiries and requestsIdentify and pursue upselling or cross-selling opportunitiesMaintain detailed records of client communications and account activityCollaborate with internal departments to deliver client-focused solutionsMonitor market trends and contribute to strategic planningPrepare and present performance reports and proposals to clients