Store Manager - FT - Wage + tips - Fun Job!

Store Manager - American Paintball Coliseum

Colorado Springs, Colorado

- About American Paintball Coliseum -

American Paintball Coliseum is Colorado Springs' premier paintball destination, and only indoor playing fields offering thrilling gameplay experiences, top-quality equipment, and exceptional customer service. Our other activities include airsoft, axe throwing and laser tag. We provide an exciting environment for player enthusiasts of all skill levels, from birthday parties and corporate events to competitive tournaments and casual weekend warriors.

- Position Summary -

We are seeking a Store Manager to oversee daily operations of the facility and retail store. The ideal candidate will be passionate or interested in paintball or airsoft, possess strong people skills, and has experience providing excellent customer service. This role combines traditional retail management with the unique aspects of managing an active paintball facility.

- Key Responsibilities -

Oversee daily operations of the facility and retail store

Manage inventory of paintball equipment, gear, paint, and accessories

Coordinate field and equipment maintenance

Maintain a clean, organized, and welcoming facility environment

- Sales and Customer Service -

Offer great customer service to guests coming to play

Answer phones to help acquire customers with positive and encouraging conversations

Process rentals, walk-on play, and private group bookings

Handle customer inquiries, concerns, and conflict resolution

Develop and maintain relationships with regular customers

- Team Leadership -

Train, and supervise staffing

Schedule employees and manage payroll hours

Foster a positive, safety-focused team culture

Lead by example in customer service and safety practices

- Financial Management -

Meet or exceed monthly sales targets and profitability goals

Process daily cash handling, deposits, and point-of-sale operations

- Requirements -

High school diploma or equivalent

Minimum 1-2 years retail or customer service experience

Strong interest in an activity or willingness to learn about the sports of paintball and airsoft

Good communication and customer service skills

Ability to work flexible schedule including weekends and holidays

- Helpful Qualifications -

Previous retail assistant manager experience

Any experience in sporting goods, outdoor recreation, or entertainment

Previous paintball experience or knowledge of paintball equipment

Experience with event planning, group coordination, or party planning

Bilingual capabilities (English/Spanish)

- Compensation and Benefits -

Per hour pay based on experience + tips

Discount employee pricing on product and ammo

Free admission to play on field

Scheduling flexibility

Fun work environment in small business, family-owned setting

401K Program

- How to Apply -

Interested candidates can

Submit an application online at www.apcpaintball.com/apply

Send resume via email

Further Contact Information:

American Paintball Coliseum

(303) 298-8573 and ask for Kyle, Dan or Bob