Site Reliability Engineer, New College Grad - 2026

Within Technology, the Operations & Infrastructure division provides outstanding infrastructure services that are secure, scalable, and continuously available. We architect, build, and maintain secure and reliable systems and networks to support the business functionality that Visa provides to payment industry partners.As Site Reliability Engineers on the Product Reliability Engineering (PRE) Tech team, we’re passionate about providing an excellent developer experience that improves the efficiency and productivity of our engineers. We build and run tools and systems that Visa's engineers use every day to iterate, test, and deploy their code.We are looking for an individual who can appreciate and understand software at a multidisciplinary level and can use this knowledge to help craft our technical direction, from distributed computing, large-scale system design, artificial intelligence, UI design and mobile, and more.Some job duties and projects could include:Participate in day-to-day site reliability engineering functions, including maintenance, deployment, and incident resolution for all in-scope products and services.Perform routine application maintenance including host file updates, log rotation, and shell scripting for common tasks.Contribute to ongoing/proactive analysis of applicable systems and applications to detect potential problems, with guidance (e.g. memory, logging, latency).Maintain and update 3rd party applications (Docker, Kubernetes, Apache Tomcat, WAS, IIS).Participate in root cause analysis and run the production environment by monitoring service availability.Provide primary operational support and engineering for multiple large-scale distributed software applications, with guidance.Troubleshoot issues reported by Visa clients and partners, providing timely and effective solutions.Participate in release calls with development teams to follow release procedures.Contribute to automation initiatives as part of projects, with guidance.Analyze business requirements and architect a solution that is robust and scalable along with providing clear technical documentation and presenting findings via informative presentations.Implement and maintain Performance monitoring dashboards using industry standard tools (Splunk, Thousand Eyes, Graphite etc.).Support application deployment for new and existing services or features working with diverse groups like Product Development and Engineering.Support Customer Support on merchant-raised issues specific to applications. (e.g., increase latency, anomalous application behavior etc.).