Summary:
The Supervisor Inside Sales is responsible for managing, maintaining, and building a team of highly motivated, self-disciplined, Inside Salespeople that are dedicated to customer service and sales growth. Will leverage technology and experience to establish and maintain customer relationships and bring new efficient processes to best meet the customers’ requirements.
What You'll Do:Coordinate training, projects, and specific tasks to personnel within inside and counter salesGather marketing information regarding customers, competitors, and pricing as well as implements sales strategies set forth by senior managementSupervise a team that processes telephone orders by quoting product prices, delivery specifications, and payment terms by offering substitute products where appropriateUtilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customersAssist outside sales personnel by processing priority transactionsEstablish and maintain customer relationships, communicates with customers and co-workers to provide technical informationParticipate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledgeGains familiarity with the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methodsWork with branch personnel and vendor representatives to identify new potential stocking itemsDrive supplier rationalization to improve margins and leverage with suppliersOther duties as assigned