Customer Contact Operations Assistant

14 Aug 2025
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Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized 10 years in a row by Alaska Business magazine readers.

Attention Experienced First Contact Professionals!

Contact Center Agents assist customers, and prospective customers, via phone and email from a centralized customer service center by providing account and bank services information, accepting and processing various transactions, and transferring inquiries to appropriate bank departments.

If you have banking and/or strong call center experience, consider the next step in your career with First National Bank Alaska!

If you have less experience but are interested in joining FNBA as a customer service professional, consider the Customer Contact Agent position. The minimum starting pay for this position is $22.75/hour. Job/salary offer would be commensurate with experience.

FNBA Careers – Shape Your Tomorrow

-Strong work/life balance; paid time off and flexible work options

-Generous medical, dental, vision plan and Health Savings Account

-401(k) with employer match

-Learning, development and career advancement

-Opportunities to make a positive difference in your community!

Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today.

FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender. VEVRRA Federal Contractor This Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Full-time
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