Barista - The Brew & View

Job Overview:

We are looking for a dynamic and energetic individual to join our team as a Barista. This position combines the art of crafting high-quality coffee and espresso drinks with preparing fresh food items to enhance the customer experience. The ideal candidate will be passionate about coffee, food, and providing excellent service in a fast-paced environment.

Key Responsibilities:

Barista Duties:

Prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, macchiatos, and specialty beverages.

Operate and maintain coffee equipment such as espresso machines, grinders, and brewers.

Take customer orders, recommend drinks and food items, and ensure prompt and accurate service.

Maintain cleanliness of the barista station, including countertops, machines, and storage areas.

Restock supplies such as coffee beans, syrups, milk, cups, and lids as needed.

Ensure drinks are made to the highest standards of quality and consistency.

Handle cash and process payments accurately through the POS system.

Provide friendly, efficient, and personalized customer service.

Food Preparation Duties:

Prepare and assemble food items (e.g., pastries, sandwiches, and breakfast items) according to menu specifications.

Maintain cleanliness in the kitchen area, including food prep surfaces, cooking utensils, and equipment.

Ensure food items are fresh, properly stored, and ready for service.

Monitor food inventory and notify the supervisor when supplies need to be replenished.

Follow all food safety and health regulations to ensure the safety of food products.

Assist in menu planning and preparation of seasonal or special items.

Package food orders for takeout or delivery in a timely and efficient manner.

General Duties:

Work closely with team members to ensure efficient service and a smooth operation.

Handle customer concerns or complaints professionally and find solutions.

Support cleaning and sanitation procedures across the café, including tables, floors, and restrooms.

Assist in opening and closing duties, including restocking, cleaning, and setting up for the next shift.

Ensure a clean, welcoming, and organized café environment for both customers and staff.

Qualifications:

Prior experience in a barista or food preparation role is preferred, but not required.

Knowledge of coffee brewing techniques and equipment, as well as basic food safety standards.

Strong customer service skills with the ability to engage with customers in a friendly and professional manner.

Ability to multitask and work under pressure in a fast-paced environment.

Strong attention to detail, especially when preparing drinks and food.

Ability to work in a team and take direction when needed.

Must be able to stand for long periods, lift up to 25 lbs, and work flexible hours, including weekends and holidays.

Skills:

Excellent communication and interpersonal skills.

Ability to operate coffee equipment, kitchen appliances, and POS systems.

Strong organizational skills and a high level of cleanliness.

Positive attitude and a passion for providing great customer experiences.