General Manager for New Lounge/bar in Steinway , Astoria

Email to: tabooastoria@gmail.com

1. Tell us why you would be a good fit for us ? What kind of experience do you have ?

2. Are you available to work full-time ?

3. please include a picture of your self.

4. how far do you live from our location ?

5. Why do you think you are a good fit for this position?

The General Manager is responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.

ESSENTIAL JOB RESPONSIBILITIES

Supervise line level staff, establishing positive working relationships, pointing out errors staff is doing

Support recruiting, hiring, supervision, scheduling, development, mentoring and training of hourly employees

Monitor employee and guests’ activities to ensure liquor regulations are obeyed

Establish standards for personnel performance and guests’ service

Maintain front-of-house staff schedule and assign duties

Partner with the kitchen staff to ensure proper food presentation and timely preparation

Ensure positive guest service in all areas.

Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests

Maintain and keep record of food and equipment inventories

Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement

Keep records required by government agencies regarding sanitation or food subsidies

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned

Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted

Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs

Follow all company policies, procedures, and guidelines

· Operate ethically to protect the assets and image of the company

· Performs other duties and responsibilities as per business need

- Handle Payouts for employees

- Create Schedules for Employees

- Do the necessary shopping with chef and hookah guys

Needs to have:

Strong experience in upholding guest service standards

Organization and multi-tasking skills with attention to detail

POS and computer literate with the ability to learn and adapt to using all programs

Possess strong interpersonal (verbal and written), collaboration skills with a demonstrated high degree of emotional intelligence to manage and lead a diverse team; must support and promote a culture of inclusiveness, respect, and a positive employee experience

Professional demeanor, polished appearance with the ability to exceed guest's expectations